Effective Date: 20/02/2024
Return Eligibility
We accept returns under the following conditions:
- The product must be unused, undamaged, and in its original packaging.
- Return requests must be made within [Insert Number] days of receiving the product.
- Perishable items such as fresh fruits cannot be returned unless they arrive damaged or defective.
How to Request a Return
- Contact our customer service at [Insert Email] or [Insert Phone Number] with your order details and reason for return.
- Our team will review your request and provide instructions for returning the product.
- Ship the product back using the provided return address. Customers are responsible for return shipping costs unless the return is due to our error.
Refund Process
- Once we receive and inspect the returned item, we will process your refund within [Insert Number] business days.
- Refunds will be issued through the original payment method.
- Shipping fees are non-refundable, except in cases of incorrect or defective products.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [Insert Number] days with photos of the issue. We will arrange for a replacement or full refund.
For any questions or concerns, feel free to reach out to our support team at:
N.K. Siam Industry (2012) Co., Ltd.
1-249 3rd Floor Room 2 Moo 16
Tambon Bang Krasun, Amphoe Bang Pa-in
Phra Nakhon Si Ayutthaya 13160
Email: sapsiamfood@hotmail.com
nk.siamofficial@outlook.com
nk.siamlogistic@gmail.com
maetika2533@gmail.com
Phone: