Frequently Asked Questions
SHIPPING
What shipping methods are available?
We offer car delivery services, cargo shipping, and air freight.
Do you ship internationally?
Yes, we offer overseas shipping by air and by cargo ships.
How long will it take to get my package?
Delivery by car within the country: 1-3 days.
Delivery by air within the country: 1 day, according to the flight schedule.
Delivery by international aircraft: about 3 to 7 days.
Delivery by sea: about 7-21 days.
Delivery by air within the country: 1 day, according to the flight schedule.
Delivery by international aircraft: about 3 to 7 days.
Delivery by sea: about 7-21 days.
PAYMENT
What payment methods are accepted?
Payment can be made by bank transfer or credit/debit card, including Visa, MasterCard, and others.
Is buying online safe?
N.K. Siam Industry Co., Ltd. has introduced an online payment system through an intermediary to be used for customer payment services (3rd Party Payment Gateway). This system ensures that customers can confidently transact with the company by offering the following benefits:
- Immediate refunds to customers when purchases go wrong.
- More security than general payments.
- Automatic payment notifications, eliminating the need for customers to send payment slips.
- A system to protect card details and set a security code.
- Various payment methods for customers.
- Payments can be made by debit or credit card.
- Payments can also be made by bank transfer.
- Immediate refunds to customers when purchases go wrong.
- More security than general payments.
- Automatic payment notifications, eliminating the need for customers to send payment slips.
- A system to protect card details and set a security code.
- Various payment methods for customers.
- Payments can be made by debit or credit card.
- Payments can also be made by bank transfer.
Order & Retunrs
How do I place an order?
Customers can place an order through our website: https://nksiamfood.com. You can order either with or without registration.
How can I cancel or change my order?
To cancel your order or change order details, customers can contact the company via:
Telephone: (+66) 823523514 , (+66) 628958826 , (+66) 815452885
Fax: (+66) 35274573
Phone: (+66) 628958826
Signal: (+66) 952622494
Facebook : https://web.facebook.com/Nksiam-Industry-Company-Limited-101799838407442
Email: Sapsiamfood@hotmail.com nk.siamofficial@outlook.com Messenger Chat on this website.
Telephone: (+66) 823523514 , (+66) 628958826 , (+66) 815452885
Fax: (+66) 35274573
Phone: (+66) 628958826
Signal: (+66) 952622494
Facebook : https://web.facebook.com/Nksiam-Industry-Company-Limited-101799838407442
Email: Sapsiamfood@hotmail.com nk.siamofficial@outlook.com Messenger Chat on this website.
Do I need an account to place an order?
You can place an order without needing an account. However, for your convenience and to streamline future orders, we recommend that clients create an account on our website.
How can I track my order?
Customers can track the status of their orders using this link: https://nksiamfood.com/order-tracking/, or by contacting support.
How can I return a product?
In the event of a return, the product can be exchanged within 7 days if it is found to be damaged. However, we reserve the right to determine whether a refund is applicable in any case.